Rexo Service and Support If you are having problems with your Microsoft Windows PC, Rexo can help! We provide personal on-site support at reasonable rates for the following issues:

  • Computer Setup
  • Hardware Repair
  • Software Installation, Troubleshooting and Repair
  • Internet Connection Setup & E-mail Configuration
  • Virus, Spyware and Adware Removal
  • Wired/Wireless Network Installation and Setup
  • Broadband Sharing

Rexo do not provide e-mail or telephone based support but you can use both methods to contact us, discuss your problem and arrange an on-site visit. E-mail service@rexo.co.uk or call us on +44 (0) 208 665 6525 to find out how Rexo can help you solve your computer problems today.

Samsung Technical Support You can contact Samsung directly for questions concerning installation, troubleshooting or general usage of Samsung products. The numbers to call are:

  • Hard Disk Drive (HDD) Issues: +44 (0) 141 848 8554
  • Laptop Hard Disk Drive (HDD) Issues: +44 (0) 870 726 7864
  • Optical Disk Drive (ODD) Issues: +800 80 108 011 (International Free Phone)

Samsung also provide web sites to help you troubleshoot your hard and optical disk drives. You can find User Guides, FAQs and downloadable troubleshooting utilities there. For more information, please visit:

If you or a Samsung technical support technician have determined your drive to be faulty, please use our online Return Merchandise Authorisation (RMA) system. Once you have received your RMA number you may send your drive to Rexo for repair or replacement by one of our skilled technicians. More detailed instructions on how to do this will be shown to you during the online RMA request process.